Updates for 2025

Written By Keryn Mitchell

Fee schedule

As of 1st January 2025 the standard fee across all consultation times will remain the same at $253. For patients with a Mental Health Care Plan, the Medicare rebate is $141.85 which is processed on the day of payment. Alternatively, without a Mental Health Care Plan some private health funds provide a rebate if you are covered for mental health in your extras. You will be provided with a receipt to submit to your private health fund. Medicare rebates will be reviewed by Medicare and published on 1st July 2025.

Late cancellation fees will remain at $150 for cancellations made within 48 hours of session time. If you have any concerns or questions, please discuss this at your next session.

Recent Training

Keryn recenlty completed the Centre for Perinatal Psychology professional development training on Grief, Trauma and Attachment: An Integrated Approach to Perinatal Loss to increase her skills and knowledge when working with parents and families experiencing perinatal loss. The program included 20 hours of continuing professional development around the areas of:

  • Grief theory and therapy

  • Trauma and traumatic bereavement

  • Attachment theory and therapy

  • Developmental psychology

AI Notes

As a part of streamlining private practice and administrative tasks, together with increasing connection during session without the need for note taking, with your consent, a new AI-assisted notetaking tool through Novonote will be introduced in 2025. This secure and confidential technology allows us to create more detailed and organised session notes, freeing up more time during appointments to focus on what matters most—our conversation and your goals. By streamlining the administrative side of therapy, this tool helps ensure that important insights and progress are documented efficiently, supporting continuity in your care. Your privacy remains our top priority, and all information processed through this system is handled with the utmost care and compliance with ethical standards. This is opt-in only and requires a one off signed consent form, you can request to opt out at anytime over the course of your sessions. You can read more about privacy and how the data is stored here.

Clinic Hours and Days

From 1st of January 2025, consulting days will be as follows:

Wednesday: 10:00 to 18:00 (starting February 2025)

Thursday 13:00 to 19:00

Friday 10:00 to 15:00

Emails will be responded to on these days. Should you need to cancel/reschedule, please do so by emailing admin@civicpsychology.com.au If you require mental health support outside of these hours please contact your GP in the first instance or one of the following support lines:

 Accessibility

Our waiting area, rooms and bathroom are fully accessible. Civic Psychology supports breastfeeding and we are a part of the newly updated Australian Breastfeeding Association “Breastfeeding is welcome everywhere” program.

This means we have:

  • A welcoming attitude from staff and management 

  • A smoke free environment 

  • Room to move a pram 

Our bathroom is also fitted with a baby change table, wipes, nappy bags, change table mat and accessible toilet.

 


Referrals

Keryn is currently at capacity for new referrals. Other psychologists at Gamon Street may have availability:

Emily Wilkinson - Wisemind Psychology

Claire Loughran - Seddon Psychology

If you are a previous patient looking to re-engage with therapy, please email admin@civicpsychology.com.au to enquire about availability.

Keryn Mitchell https://www.civicpsychology.com.au
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